Chess DNA Support
Need help, found a bug, or want a feature? We read every message.
Email support
The fastest way to reach us. Tell us what happened, what you expected, and what you saw — screenshots help a lot.
Email yuval@chessdna.appReport a bug
Include the page or feature where the bug happened, the device + browser you're using, and any steps to reproduce. If something's broken with imports or analysis, your Chess.com / Lichess username (if relevant) helps us investigate.
Report a bugRequest a feature
Tell us what you wish Chess DNA did. We're in closed beta — feedback shapes the roadmap directly.
Suggest a featureBeta access
Chess DNA is currently invite-only. Sign in at chessdna.app to join the waitlist, or email us to ask about an invite.
Data & privacy
For data access, export, or deletion requests, see the Data Access Request form or read the Privacy Policy.
Average response time: 1–2 business days.